Dighiconnect
Dighiconnect

Terms of Service

Last updated: October 4, 2026

1. Service Overview

DIGHITEC INNOVATIONS, operating Dighiconnect, provides a platform for managing and monetizing public WiFi hotspots. Our service allows WiFi access point owners to sell and manage access to their network in an automated way.

2. Acceptance of Terms

By creating an account, accessing or using the Dighiconnect platform, you acknowledge that you have read, understood and accepted these Terms of Service. If you do not accept these terms, you must not use the service. These terms constitute a binding contractual agreement between you and DIGHITEC INNOVATIONS.

3. Account Terms

  • You must be at least 18 years old to use this service
  • You must provide accurate account information
  • You are responsible for the security of your account
  • One account per person or entity, unless explicitly authorized

4. Free Trial

New accounts benefit from a free trial period:

  • The free trial lasts 30 days from account creation
  • During the trial, you have access to the platform's standard features
  • No payment method is required to start the trial
  • At the end of the trial, your account remains accessible but requires a subscription to continue selling
  • You can cancel your account at any time during or after the trial at no cost

5. API Usage

API access is provided for integration with your applications. You agree to:

  • Not exceed rate limits without authorization
  • Use appropriate authentication methods
  • Not share API credentials
  • Respect fair use policies

6. Payments and Commissions

  • All payments are processed securely via third-party providers
  • A 5% commission is charged on each sale
  • Prices and available features are clearly displayed on our site
  • We reserve the right to change rates with prior notice

7. Operator Payouts

Revenue generated through the platform is paid out to operators according to the following rules:

  • Payouts are guaranteed within 3 business days of the request
  • We strive to process payouts faster whenever possible
  • Payouts are made through supported mobile money channels (MTN, Moov, Orange Money, Wave, etc.)
  • Platform commissions are deducted before each payout
  • Payouts may be suspended in case of suspected fraud or non-compliance with these Terms

8. Content Ownership and Responsibility

  • You retain rights to your WiFi hotspots
  • You are responsible for configuring and maintaining your access points
  • You must ensure you have the legal rights to operate your hotspots
  • You agree not to use the service for illegal activities

9. Dighiconnect Intellectual Property

Dighiconnect, its logo, texts, graphics, interfaces, databases, source code and all platform software are the exclusive property of DIGHITEC INNOVATIONS. No license or right is granted to the user beyond the limited right to use the service in accordance with these Terms. Any unauthorized reproduction, modification, decompilation, extraction or use is strictly prohibited.

10. Automated Sales

Our platform enables 24/7 automated sales:

  • Access tickets are generated automatically
  • Payments are processed instantly
  • Access is activated automatically after payment
  • You can manage your offers and rates remotely

11. Prohibited Use

Users may not:

  • Violate laws or third-party rights
  • Use the service for illegal activities
  • Use bots or automation to exploit the service
  • Attempt to disassemble or abuse our platform
  • Resell or redistribute our service without written consent

12. Operator and End-User Responsibility

As a WiFi hotspot operator, you acknowledge and agree that:

  • You are solely responsible for the processing of personal data of your end users (identification, connection logs, payment information)
  • You act as the data controller for data collected on your hotspot
  • Dighiconnect acts as a technical data processor for the operation of your hotspot
  • You must inform your end users of the collection of their data and obtain their consent in accordance with applicable regulations
  • You are responsible for the use your end users make of the internet connection provided
  • You must retain connection logs in accordance with applicable local regulations

13. Third-Party Services and Dependencies

The Dighiconnect platform relies on third-party services. You acknowledge that:

  • MikroTik routers, payment processors (FedaPay, Kkiapay, MTN, Moov, Wave, Orange Money, etc.), hosting (Hetzner) and other third-party services are not under our direct control
  • We are not responsible for outages, errors, delays or interruptions of these third-party services
  • The terms of use and privacy policies of third-party services apply independently
  • We strive to maintain stable integrations but cannot guarantee the continuous availability of third-party services

14. Refund Policy

At Dighiconnect, we aim to provide a fair and transparent experience:

Eligible for Refund:

  • Duplicate purchases caused by technical errors
  • Access not delivered due to a failed transaction
  • Service issues caused by our platform

You must contact us within 7 days of the issue, via the floating WhatsApp button available on our website or by email at [email protected].

Not Eligible for Refund:

  • Change of mind after purchase
  • Issues related to your WiFi infrastructure
  • Successful use of the service
  • Misunderstanding of service usage

Accidental Top-up:

In the event of an accidental top-up of a significant amount on your balance, you must immediately contact us via the floating WhatsApp button on our website or by email at [email protected], providing all necessary information along with a mobile money phone number or bank account to which the amount should be returned. The refund will be processed within a maximum of 14 days.

Balance Refund:

Balance used to subscribe to our services is non-refundable. More generally, balance is non-refundable, unless it is proven that the operator made an accidental top-up.

15. Availability and Changes

We strive to provide continuous access to our services but cannot guarantee uninterrupted availability. We reserve the right to modify or suspend services with prior notice.

16. Force Majeure

Dighiconnect shall not be held liable for any failure to perform its obligations resulting from a force majeure event, including but not limited to: power outages, internet network failures, interruptions or internet access cuts imposed by authorities, natural disasters, pandemics, wars, riots, general strikes, acts of terrorism, government or regulatory decisions preventing the normal operation of the service.

17. Limitation of Liability

To the extent permitted by law, Dighiconnect shall not be liable for:

  • Indirect or consequential losses
  • Loss of data or profits
  • Issues related to your WiFi infrastructure
  • Platform downtime or errors
  • Misuse of the service by users or third parties
  • Legal consequences arising from the use of the service

18. Warranty and Indemnification

You agree to indemnify, defend and hold harmless DIGHITEC INNOVATIONS, its officers, employees and partners from any claim, loss, damage, liability or expense (including reasonable legal fees) arising from:

  • Your use of the service
  • Your breach of these Terms
  • Your violation of a third party's rights, including end users of your hotspot
  • Your non-compliance with applicable laws or regulations
  • The activities of your end users on your hotspot

19. Account Suspension and Termination

We reserve the right to suspend or terminate your account in the following cases:

  • Breach of these Terms
  • Fraudulent activity or suspected fraud
  • Non-payment of applicable fees
  • Use of the service for illegal activities
  • Behavior harmful to the platform or its users

Except in cases of serious breach or fraudulent activity, a 15-day notice will be given before any termination. You may terminate your account at any time from your account settings. Upon termination, any amounts owed will be paid out within 30 days, after deduction of any unpaid obligations. Your data will be retained in accordance with our Privacy Policy and applicable regulations.

20. Privacy and Data Protection

Our processing of personal data is governed by our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your data.

21. Governing Law and Jurisdiction

These Terms of Service are governed by Beninese law. Any dispute relating to the interpretation or performance of these Terms shall, failing amicable resolution, be submitted to the exclusive jurisdiction of the courts of Cotonou, Benin.

22. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable by a competent court, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the parties' original intent.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy, our Cookie Policy and our Legal Notice, constitute the entire agreement between you and DIGHITEC INNOVATIONS regarding the use of the service, and supersede any prior agreement, written or oral.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. DIGHITEC INNOVATIONS may freely assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring or sale of assets.

25. Language

These Terms are drafted in French and English. In the event of a discrepancy of interpretation between the two versions, the French version shall prevail.

26. Terms Updates

We may revise these Terms from time to time. In the event of a material change, we will notify you by email at least 30 days before the changes take effect. Continued use of the service after this period implies acceptance of the updated terms. You may terminate your account at no cost if you do not accept the changes.

27. Contact

For any questions regarding these Terms, please contact us at:

DIGHITEC INNOVATIONS
Email: [email protected]